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Entries Written Mark Lindquist

16 Best Free Live Chat Software

Live chat is big right now – and the numbers behind its adoption prove why. Recent research from Kayako, which surveyed more than 400 consumers and 100 businesses, found that: Consumers are more likely to remain loyal, engage in positive word of mouth, and spend up to $500 extra per month with businesses that provide effortless live …

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How to Nail a Sales Presentation

This is the fourth piece in our ‘sales practitioners’ series, where we get in the weeds with a sales leader about the biggest topics in the sales world. In this article, we chat with Kate Levan, author, communication coach, and founder of Levan Partners, about how to approach your sales presentations to knock them` out …

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How to Qualify Leads Using the NOTE Framework

This is the second piece in our ‘sales practitioners’ series, where we get in the weeds with a sales leader about the biggest topics in the sales world. In this article, we chat with Sean Burke, SVP of Sales at LivePerson, on how to qualify leads in their own terms using the NOTE framework. Acronyms …

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How to Break Out of a Sales Slump

Feeling stuck in a sales slump? Don’t worry – we’ve all been there. Sometimes key deals fall through, external circumstances are stacked against you, and you just flat-out can’t find your sales rhythm. Like stepping into quicksand, you can quickly feel helpless – no matter what you do, you aren’t getting any closer to crawling …

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